The ever-increasing demand for augmented and mixed reality technologies in enterprise is driving significant growth in the extended reality (XR) market – with a substantial expansion in industry adoption expected in the coming years. 

More companies than ever before are taking advantage of XR. Sectors like healthcare, construction, manufacturing, retail and education are all reaping the rewards of their investments.

At Expand Reality, we specialise in creating the perfect partnership between business and device, so you can harness the XR tech that delivers the best ROI. We stock a whole range of the leading enterprise-ready brands (like these).

Today, however, we want to shine the spotlight on one of the industry's best-known innovators: Vuzix. 

With more than 25 years of experience in developing wearable technology, Vuzix has earned an enviable position in the world of enterprise XR. Its products are not just cutting-edge gadgets – they're ruggedised, industry-ready devices that are driving real change at the frontline.

Let's take a look at some real-life case studies that show the potential of Vuzix devices in action.

Vuzix for healthcare

The access to instant, see-what-I-see information between medical staff can be the critical factor for a good outcome for patients. So, it should come as little surprise that Vuzix devices are enjoying a swift uptake in the world of healthcare.

Vuzix M400 glasses can be applied to almost any healthcare service – including surgery, training and telemedicine. They're HIPAA-compliant, IP67 rated and are designed to work with medical personal protective equipment and IEC60601-1-2:2014 certified medical electrical equipment.

Case Study: Chi Mei Medical Center

The Chi Mei Medical Center in Southern Taiwan runs as an umbrella system. Along with the main hospital in Tainan City, the centre operates two smaller, regional hospitals. With 2,493 beds, 39 medical departments and 6,100 employees, Chi Mei is the largest healthcare system in its region. 

The centre is no stranger to the latest technologies. It already carries out robotic surgeries, houses state-of-the-art angiography and radiotherapy systems and uses next-generation genetic sequencers and big-data analytic tools for drug development.

It is no surprise, then, to see Vuzix smart glasses adorning the uniforms of staff. Chi Mei takes full advantage of the Vuzix M400 and has equipped several departments with the device. 

With Vuzix, Chi Mei is making it possible for treatment to start before a patient even arrives at the hospital. Doctors, surgeons and paramedics are all equipped with M400 smart glasses. This means medics in the field can use see-what-I-see technology to communicate with experts at the hospital. These experts can visually assess the emergency, pilot the appropriate treatment on scene and prepare the necessary equipment for the patient's arrival. 

In the emergency room, staff use the M400 to help triage the constant flow of people. Staff need to collect information about each patient, assess them and prioritise the sickest. Vuzix's heads-up and hands-free device is increasing the speed and efficiency of data collection and enabling experts from different areas of the hospital to access this information instantly. They can then remotely begin care for the sickest patients without delay.

Most of Chi Mei's most critically ill patients will find themselves in the centre's intensive care unit, where changes to their health usually require immediate action. Staff equipped with Vuzix glasses can ensure the patient's assigned physician is notified of any changes, wherever they are in the hospital. The doctors are shown real-time data – like blood pressure and heart rate – and can make visual assessments and remotely direct the staff on hand. 

In the operating room, surgeons are using the M400 to collaborate with whole teams of experts on tricky operations. Procedures can be securely streamed, from start to finish, in full HD with advanced brightness adjustment and zoom capabilities for the clearest images. Thanks to this technology, surgeons can consult with specialists no matter where they're stationed – all without interrupting their flow or compromising their work. 

When asked about the use of Vuzix glasses on a recent procedure, Chi Mei's Chief of Cardiovascular Surgery, Dr Bor-Chih Cheng, commented:

"The glasses are lightweight, easy to use and allow us to use our hands to treat patients while communicating with each other. They are a terrific tool for providing care and collaboration. We couldn't be happier with any piece of technology."

Vuzix for field service 

Vuzix is also helping to transform the field service industry. With operations scaling up and travel becoming more costly than ever, field service professionals are turning to Vuzix for help with tasks like auditing, servicing and maintenance. 

The Vuzix M4000 smart glasses use smart waveguide technology to overlay critical information without compromising a user's situational awareness. Equipped with this tech – and the ability to remotely access AI databases and specialists – any worker in the field can become an expert. 

It is estimated that 25% of all service calls require follow-up work. This is largely due to a lack of training, support and necessary information. With Vuzix, workers can:



• Gain technical support remotely 
• Improve compliance with protocols
• Remotely access expert information 
• Reduce downtime due to repairs
• Reliably document operations 
• Improve first-time resolution rates 

Case Study: CH Four Biogas

A leading producer of alternative energy solutions, CH Four Biogas began using Vuzix after researching alternative servicing methods due to the pandemic's travel restrictions. 

The company found that adopting Vuzix smart glasses saved money on travel expenses – an estimated USD 70,000 during the lockdown period. Not only that, but it was also able to upscale its work and take on more projects due to increased workload efficiency.

"We're able to better utilize our engineering staff. This means we can take on more work since we can support more projects simultaneously," said CH Four's Vice President of Engineering, Dave Lapointe. 

CH Four now keeps a pair of Vuzix smart glasses at various remote locations. Senior engineers can virtually check in on multiple sites, hundreds of miles away from each other, all in one day. 

As well as keeping projects on schedule, the smart glasses' see-what-I-see technology means that detailed and precise information can be transferred instantly. This allows for remote inspections and troubleshooting to be undertaken. 

Audio and visual data is documented by on-site technicians and shared securely with off-site staff – and vice versa. This easy sharing of information means everyone stays informed and up-to-date on the particulars of a project, increasing productivity and improving overall end products. 

Expand Reality is a UK-based retailer of enterprise XR devices. Visit our online store to buy the Vuzix Blade, M400 or M4000 smart glasses.